Accessibility

We aim to provide a clear and accessible shopping experience across desktop and mobile devices.

If you experience difficulty using any part of this website, contact customer service so we can help with product information, order support, or accessibility concerns.

How to contact us

Email: support@theordinaryu.com
Telephone: (786) 309-7252
Business address: 2950 St. Clair Ave E, East York, Ontario, M4B 1N6, Canada

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time).